CitiDirect ACH

18 Pages·2015·1.38 MB·English

CitiDirect ACH
Release 4.2.10.3 - Guide for Corporate Users
Table of Contents

Changes in Corporate Customer ................................................................... 4
Optional Profile Approval Queue Added ........................................................ 4
EPA Setup Changes ..................................................................................... 8
Control Totals ............................................................................................ 12
Ability to Delete/Reverse from Account Search ........................................... 14
Optional Delete/Reversal Approval Queue Added ....................................... 18
Changes in Corporate Customer

Optional Profile Approval Queue Added

Corporate Users will see the new tab “Profile Approvals” under Corporate
Administration tab only if they have been set-up as such in their Corporate Profile,
under "Dual Authorizations", with their "Profile Actions" radio button set to "Required"
by Bank Admin.

If a client is set for dual authorization of profiles, they must have a minimum of 2
Corporate Administrators. We highly recommend client to build a third Administrator
to account for turnover and staff vacations.

Process Example: Maker creates the new user or group, and then checker will see that
change for approval in his "Profile Approvals" queue.

The new tab “Profile Approvals” will be added under Corporate Administration tab as
seen in below screen.
Before setup After setup

 Profile Approvals in Corporate Admin: This is used for providing approvals to the
newly created user.

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 Select the record by clicking on radio button and press “Approve/Reject” tab.

 Now for approving the user click on “Approve” button.

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 After getting the approval, status will be seen as approved under profile
approvals page.

 “Reject” button can be used if user is to be rejected.

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 As the user is rejected, status will be shown as rejected in Profile approvals
page.

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EPA Setup Changes

New checkbox “No Authorization End date specified” has been added and in
Transaction type code “checking” and “savings” has been added.
Below is an Old screen of EPA setup.

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Below is a new screen of EPA setup.

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If User checks in No Authorization End Date Specified checkbox then there is no
need to mention End date in Authorization End Date box.

Note: Only Checking and Debit are available to the corporate customer.

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Missing Company ID Troubleshooting:

In order for clients to manage their debit filters, they must:

1. Have any full account blocks or "post no debits" designations removed from their
account at the account level.

2. Must have an ACH debit block on their account at the PEP+ level.

If the client gets a screen similar to below, but "Company ID" field isn't present, it's
likely there's an account level block that must be removed. Clients should speak to
their account managers to have this designation removed.

For example:
Missing Company ID: Correct – Company ID Appears:

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